Help Centre
Keep it fun. Our control tools help you manage your spending and your time, and you can adjust most settings directly in your account.
Which deposit methods can I use?
We accept Interac e-Transfer, Visa, Mastercard, American Express, MuchBetter and Flexepin. The smallest deposit is C$5.
What are the withdrawal limits?
Withdrawals start at C$10. Each Interac transaction is capped at C$10,000, while bank transfers allow up to C$25,000.
How fast do withdrawals arrive?
Most payment methods process cash-outs within 1 to 4 hours. For a bank wire, allow up to 12 hours.
Which currency is my account in?
Your account runs in Canadian dollars (CAD). Deposits, bets and payouts are all shown in CAD.
How does the welcome bonus work?
Choose one of two packages: Casino, up to C$4,500 plus 200 spins, or Live Casino, up to C$1,500 plus 10 Golden Chips worth C$5 each. Bonus funds carry a 50x wagering requirement, table games count 8% and around 50 slots are excluded. Your real-money deposits have no wagering.
What are my options for taking a break or self-excluding?
Want time away? Open account settings to set a cooling-off break lasting anywhere between 24 hours and 6 weeks. For a longer break, choose self-exclusion or close your account permanently.
Can I set deposit or time limits?
Yes. Set deposit, wager and stake limits, along with time alerts and reality checks. Lowering a limit takes effect immediately, and raising one takes effect after 24 hours.
How do you protect my account?
Account security is our priority. Your ID and location are verified before your first deposit is accepted. Keep your password to yourself and sign out every time you use a shared device.
Stay in control
- Deposit, wager and stake limits.
- Stay in control of your session. Pop-up reality checks and reminders of your playing time appear as you go.
- Step back from play with a cooling-off break lasting 24 hours to 6 weeks.
- Opt for self-exclusion, or permanently shut your account.
- Answer a few quick questions to check your play habits.
- ID and location confirmed ahead of your first deposit.
- Lowering a limit works right away; raising one waits 24 hours.